For this position, you must physically live in the United States (and not residing in North Dakota, Ohio, Washington or Wyoming).
A bit of information on our process:
Our GoodStart program is unique in the sense that we do one thing and we do it well; we empower patients to inspire health. Our job at Pleio is serious and we take pride in making sure we have the best GoodStart Mentors in place to speak with our patients. Because we are 100% scripted in the delivery with patients, it is key that you understand why we have a step by step process in screening our candidates.
What are the phone calls like?
We provide a complimentary follow-up service for people on important medications. Our service is a way to help patients build a good routine and create good habits for good health. All calls are outbound and are customer service oriented. The calls for each program differ, but all focus on medical adherence. Should you apply and be asked to call in a mock phone call, that is an example of a patient call.
Key Attributes of a GoodStart Mentor
- Customer service experience
- Experience working in a professional office environment
- Excellent reading skills
- Computer savvy
- Attention to detail
- Desire to help people
- You are 18 years or older.
- You are a US Citizen.
- You physically live in the United States (and not residing in North Dakota, Ohio, Washington or Wyoming).
- You ARE NOT a licensed or registered doctor (MD or DO), nurse (NP, RN, or LPN), pharmacist (RPh), or pharmacy technician.
- Your home office meets our Technical Requirements.
GoodStart Mentors set their own schedule and hours. There is no maximum or minimum number of hours. The most successful GoodStart Mentors work 16 hours or more per week with consistent days and times.
Saturdays are a great day to reach people and volume is high!
How much can I make as a GoodStart Mentor?
Your income is completely dependent upon your performance and the volume of service you provide. . On average, our current mentors are making $14-18 per hour.